Customized strategy, process and change management and project management services.

About Absolute Knowledge Inc.

AK Inc. is a management consulting firm. We provide our clients with customized services to address strategy, process and change management and project management need. We have worked with clients in both the public and private sectors and with municipal, provincial and federal levels of government. Our clients come to us from all industry, such as: the energy sector, the health care sector, the automotive sector; manufacturing sector, pharmaceutical sector, food and beverage sector, etc.

Our practice areas include strategy, project management, change management, process, implementation, communication, training, and a range of other consulting services. Our expertise is executing the business strategy in order to drive client success.

Why Choose Us

Over the many years of consulting experience, we have developed in best practices that form the basis of our strategic approach. We customize our approach to address the needs of our clients and as a result of this customized solution design, we provide our clients with exceptional value. We leverage our industry expertise to quickly and efficiently identify the root of the issue and design and apply solutions that deliver results.

Our Services

We provide our clients with customized services to address strategy, process, and project management need. Our practice areas include strategy, project management, change management, process improvement, communication strategies, training strategies, and a range of other consulting services.

Business Consulting Services

We provide our clients with a range of management consulting services, including but not limited to:

  • Strategic Planning
  • Business Plan Development
  • Implementation Strategies & Plans
  • Process Improvements Strategies & Plans
  • Current State Assessments
  • Gap Assessment & Analysis
  • Risk Assessment & Analysis
  • Change Management/Trainings Strategies & Plans
  • Project Management
  • Communication Strategies & Plans
  • Post Implementation Evaluations
  • Financial Analysis & Modeling
  • Decision Analysis
  • Procurement

Project Management Services

Our certified PMPs take the time to understand client needs/requirements before developing a details project plan with tasks, resources, milestones, budgets, dependencies and risks.

  • We provide businesses with expert project management services using PMBOK and Agile methodologies to ensure project success.
  • We develop a Project Plan using standardized best practice templates to ensure that the project comes in on time, on budget and within scope (Project Charter, Risk Registry, Issues Log, Change Controls, Network Diagrams, WBS, etc.).
  • We implement various change controls/change procedures during the executing and monitoring phase of the project (change control procedures, financial control procedures, risk control procedures, organizational communications standards, etc.).
  • We conduct a Validation Scope process with the business to close the project and transfer ownership, document lessons learned, provide final project documents, etc

Change Management/Training Services

Our Change Management team are certified professionals that develop effect change strategies that enable clients to quickly and effectively implement change within their organizations. Our experts are ACMP and PROSCI certified professionals.

  • We conduct change readiness assessments to determine the organization’s readiness for a successful transformation (culture, attitudes, behaviours, etc.).
  • We develop a change management strategy/plan to guide our organization through the change transitions, to ensure the organization is ready to embrace the change and the leaders are prepared to lead the change.
  • We implement a change monitoring and reinforcement plan outlining activities to validate the change has been successfully implemented, accepted and put into practice.

Our team of Training experts are certified adult educators and have extensive experience designing and implementing customized training strategies and plans for our clients. Our experts are knowledgeable in adult learning theories, principals and methodologies.

  • We conduct training needs assessment using various assessment tools to determine the training requirements for each of the impacted user groups.
  • We develop a training strategy/plan outlining the blended learning solutions for each impacted user group to ensure a successful transfer of knowledge and knowledge retention.
  • We develop customized training and reference documents (train-the-trainer manuals, user guides, quick reference cards, exercise workbooks, current/future process maps, etc.)

Energy Management Services

Our energy consultants and associates have a proven track record of helping our clients maximize their return on investment on energy management while ensuring a sustainable approach. Our solutions are designed to take away the complexity of energy management projects from start to finish with solutions that meet the client’s long term needs. Our services include comprehensive assessments, system recommendations, system design and superior installation management for building systems like: HVAC and lighting retrofit, boiler replacement and optimisation, automation and control optimisation, electrical and mechanical energy efficiency.

Climate Change & Sustainability Services

Our team has developed and implemented numerous GHG management strategies that allow our clients to building a strong sense of purpose and collaboration in achieving their environmental goals. We have also worked with many different business groups, from government to NGO’s to ensure polices and regulations are properly designed, assessed and implemented to achieve desired results. We have strong competencies in energy and environment benchmarking, life-cycle cost analysis, commodity risk assessment and master planning.

Our Experience

Absolute Knowledge Inc. (AK Inc.) was Incorporated in 1999. AK Inc. was founded by its two managing partners: Helena DeSousa and J.M. St-Jean. AK Inc. is located in Mississauga but our clients are located across the greater Toronto area and Southern Ontario.

Helena DeSousa


Helena is a highly accomplished consultant with 20 years of demonstrated experience in designing and implementing comprehensive business, change management, communication and training strategies and solutions to organizations across Canada. Helena combines strong education, business and technical expertise with outstanding client management and communication skills.

Helena holds a Masters of Education (M.Ed.) degree for the Ontario Institute for Studies in Education (OISE), University of Toronto and a Masters in Business Administration (MBA) degree specializing in IT Management (MBA-ITM) from Athabasca University. Helena also has the following professional certifications:

  • PMP – Project Management Professional
  • ACMP – Certified Change Management Professional
  • PROSCI Change Management Certified Professional
  • CMC – Certified Management Consultant

J.M. St-Jean


J.M. has 20 years of experience in energy and asset managing with extensive experience in management consulting, business development, regulatory, operations, preventative maintenance, capital planning, project management and leadership.

J.M. holds a Masters in Business Administration (MBA) in Management Consulting and Finance from Royal Roads University, a Bachelor of Business Administration (BBA) in Marketing from Athabasca University, and a Mechanical Engineering Technology Diploma (Bilingual – 3yrs) from St-Lawrence College. Joseph is also a Certified Engineering Technologies (C.E.T.) and a Certified Energy Manager (C.E.M).

Contact Us

Absolute Knowledge Inc.
Suite 321
F5 – 6045 Creditview Road
Mississauga, Ontario L5V 0B1

Helena DeSousa, Managing Partner

J.M. St-Jean, Managing Partner